Privacy Policy

1. Who we are

Foronda Law, APC is a California professional corporation and law firm with its office at 5800 S. Eastern Ave., Suite 551, Commerce, California 90040. This policy explains how we handle personal information on our website, in our client work, and in the internal tools we use to manage cases, including the Case Status Monitor described below.

This policy is not legal advice, and reading it does not make you our client. An attorney-client relationship begins only when we both sign a written agreement.

2. What information we collect

The information we collect depends on how you interact with us.

If you visit our website or send us a form

• Your name, phone number, and email address
• Your preferred language
• The type of help you are looking for
• Anything you choose to write in the message box
• Basic technical information your browser sends, such as your device type and general location, used to keep the site working and secure

If you become a client

To represent you, we may collect and process the information your matter requires. Depending on the case, that can include:

• Identity and contact details, including date of birth, addresses, and government-issued identification numbers
• Immigration information, such as receipt numbers, A-numbers, prior filings, travel history, and immigration status
• Family information, such as the names and details of a spouse, parents, or children connected to your case
• Employment, education, and financial records when the matter requires them
• Medical records when the matter requires them, such as a disability or waiver claim
• Records about criminal history when the matter requires them
• Payment information processed by our payment provider, which handles the card details
• Our communications with you, including emails, messages, and case notes

We collect this information because you or someone acting for you gives it to us, or because a government agency or another party provides it in connection with your case.

3. The Case Status Monitor

The Case Status Monitor is an internal tool used by authorized Foronda Law personnel to monitor matters handled by the firm. It may process USCIS receipt numbers, internal matter identifiers, immigration form types, USCIS case-status information, status dates, and audit information about when a status was checked.

The Case Status Monitor does not intentionally collect precise geolocation data, genetic information, biometric identifiers, contact lists, or financial account information.

The Case Status Monitor is not offered for public account creation. Only authorized firm personnel can use it.

Our law firm may separately receive medical, financial, or other sensitive records in the course of legal representation. That information is covered by the rest of this policy, not by the narrower description of the Case Status Monitor above.

4. How we use information

We use personal information to:

• Provide legal representation and advice
• Prepare, file, and track applications, petitions, and filings
• Manage your case, including deadlines, documents, and status updates
• Communicate with you and, when you authorize it, with your family or representatives
• Check the status of matters with government agencies
• Handle billing, accounting, and required recordkeeping
• Keep our systems secure and detect misuse
• Meet our legal, ethical, and professional-responsibility obligations

We do not use your personal information to train artificial intelligence models for outside companies.

5. When we share information, and with whom

We share personal information only when there is a reason to, and only what is needed for that reason. We share it with:

Our service providers may use your information only to perform services for us. They may not use it for their own purposes and they may not disclose it, except as required by law. We require this by contract.

We may also disclose information when the law requires it, such as a court order or subpoena, or when it is necessary to protect someone's safety or to establish or defend legal claims.

6. We do not sell your information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We never have.

7. How your case can involve other people

This is worth saying plainly. Immigration and family matters often involve more than one person. A petition can name a spouse, a parent, a child, or an employer. That means the records in your case may contain information about other people, and information about you may appear in someone else's case.

When you give us information about another person, please make sure they know and agree. When we file or share case records, information about the people named in them may be visible to the agency, the court, or the other side.

8. Your choices and your rights

You may ask us to:

• Tell you what personal information we have about you
• Give you a copy of it
• Correct information that is wrong
• Delete information, as described in the next section
• Limit how we share information, where the law allows

Where applicable, California residents have rights under the California Consumer Privacy Act, as amended, including the right to know, the right to delete, the right to correct, the right to limit the use of sensitive personal information, and the right not to be treated differently for exercising those rights. Where applicable, residents of other states or countries may have similar rights under their own laws. We will not deny you service, charge you a different price, or give you a lower quality of service because you exercised a privacy right.

To make a request, write to admin@forondalaw.com. We will verify your identity before acting, so that we do not give your information to the wrong person. You may use an authorized agent, and we may ask for proof of that authority.

9. How to ask us to delete your information

You may request permanent deletion of personal information by contacting admin@forondalaw.com. We will respond to verified deletion requests and permanently delete information that we are permitted to delete within 30 days.

We may retain information when required or permitted by law, professional-responsibility obligations, court orders, litigation holds, accounting requirements, or legitimate legal and business purposes.

We say this because we are a law firm. State bar rules and client-file duties require us to keep certain records for a set period, even after a case ends. When we cannot delete something, we will tell you why.

10. How long we keep information

We keep client files for at least five years after a matter closes, and longer when the law, our insurance, or our professional obligations require it. Immigration files are often kept longer because old filings frequently matter in future cases. Case Status Monitor records, including status checks and audit entries, are kept for as long as the related matter is open and then retained with the matter file. Website inquiries that do not become cases are kept for a reasonable period and then deleted.

11. How we protect information

We use reasonable administrative, technical, and physical safeguards, including encrypted storage and transmission, password management with multi-factor authentication, access limited to the staff who need it, and secured devices. No system is perfect, but we take this seriously and review our practices as our systems change.

12. What happens if there is a data breach

If personal information is exposed in a way that the law requires us to report, we will notify the people affected and any required agency, within the time the law allows. Our notice will explain what happened, what information was involved, what we are doing about it, and the steps you can take to protect yourself.

13. Staff access and dormant accounts

Access to our internal systems, including the Case Status Monitor, is limited to authorized firm personnel. When a person is no longer authorized, whether because they leave the firm or change roles, their access is disabled and their credentials are revoked. Firm administrators review access periodically and remove accounts that are no longer needed. Internal users may also request that their own access be terminated.

14. If our firm is sold or transferred

If our practice is sold, merged, or transferred, client information may transfer to the successor firm. Any successor must provide protections equivalent to those in this policy. If a successor cannot, or if the change would materially affect how your information is handled, we will notify affected people so that they can make their own choice.

15. Changes to this policy

If we change this policy, we will post the new version here with a new effective date. If a change is material, we will notify the people it affects. For internal tools, including the Case Status Monitor, authorized users are shown the updated policy and must actively accept it before continuing to use the system. We record who accepted, which version, and when.

16. How to reach us

For any privacy question, request, or concern:

We answer privacy requests in English and Spanish. Respondemos solicitudes de privacidad en inglés y en español.